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Frequently Asked Questions

When will my order ship?
We ship items from Monday to Friday and typically within one business day of the date you place your order. 

We ship from California. Please allow up to 8 business days for delivery.

What is your return policy?
We offer a 30-day return policy. 

The item I ordered is now on sale. Can I get a price adjustment? 
We offer price adjustments within 1 week of purchase date. Email us with your order number and we will provide a partial refund of the price difference.

How can I contact you for other questions?
Email us at support@hellskitchenstore.com

Are you ready for the last cookware you'll ever need? It's here.

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